Who are we?

Betterlex S.à.r.l-S., a simplified limited liability company under Luxembourg law with registered office in 13, rue de la Fonderie, L-1531 Luxembourg, registered with the Company Trade Register of Luxembourg under the number B288067.

Group means our subsidiaries, operating under the following brands: Betterlex Recruitment and Betterlex Consulting.

We are a recruitment and consulting business. We offer several services including consulting, temporary and permanent recruitment, outplacement, and interim management.

About this notice.

This privacy notice tells you what to expect when we collect personal information about you.

We are committed to ensuring your privacy is protected. Should you provide us with personal information by which you can be identified, then you can be assured that we will use that information only in accordance with this privacy notice. All of our employees and third parties who have access to or are involved in the processing of personal information respect the confidentiality of such personal information. We are a data controller for the purposes of data protection legislation.

What is covered by this notice?

We collect the personal data of the following types of people to allow us to undertake our business:

• Candidates;
• Prospective and live client contacts;
• Participants at or of our Assessment and/ or of our online testing;
• Supplier contacts to support our services;
• Employees;
• Consultants, temporary workers;
• Visitors to our website.

We collect this information about you in order to carry out our core business and ancillary activities.

Collecting information from jobseekers

The information we gather includes, but is not limited to:

• Your name;
• Your contact details including your personal email address and telephone number;
• Your qualifications;
• References verifying your qualifications and experience;
• Your career history;
• Links to professional profiles available in the public domain, such as LinkedIn.

We hold and use this information in order to:

• Communicate with you regarding job opportunities and the progress of any applications you make;
• Assist you in finding an suitable job;
• To provide your details to appropriate prospective employers. We will only share your information with named prospective employers with your permission;
• Provide you with job alerts relating to roles we think you might be interested in;
• Provide you with help and advice to assist in your job search;
• Seek your feedback on our services;
• Fulfil our obligations to our clients;

We may also gather information about you as part of our research to support our clients’ resourcing needs. We obtain such information from sources such as LinkedIn, job board websites, online CV libraries, your business card and personal recommendations. In the event that we gather data about you, we will inform you of the fact that we hold personal data about you by sending you this privacy notice within 30 days of gathering the data.

You have the right to amend your communications preferences and/or personal profile at any time by sending us an e-mail to support@betterlex-recruitment.com

We may share your personal information with the following:

• Subsidiaries within the Group;
• Trusted third parties who provide functions on our behalf, such as reference, qualification and criminal record checking services, psychometric evaluations, skills testing and payroll services. These third parties are required to comply with our stringent undertakings relating to security and confidentiality;
• Trusted third parties who provide us with research and emailing services. These third parties are required to comply with our stringent undertakings relating to security and confidentiality;
• Clients for the purpose of introducing candidates to them;
• Clients, business partners, suppliers and sub-contractors for the performance and compliance obligations of any contract we enter into with them or you;
• Subcontractors;
• Regulatory or law enforcement agencies, when required by law to do so.

We do not share your personal information with third parties who wish to use it for marketing purposes.

Legal basis for processing of personal data.

Our legitimate interests in processing personal data enables us to provide our services in order to:

• Fulfil our obligations to our clients;
• Assess you as part of any assessment or on line testing (commissioned by your employer/prospective employer), that you have participated in;

Collecting information from employers.

When you ask us to work with you we will record information about you, including but not limited to:

• Your name;
• Your job title;
• Your business contact information including your business email address;
• Your rganization.

We hold and use this information in order to:

• Provide the service you have asked us to provide;
• Provide you with reports on the work we are undertaking on your behalf;
• Advise you of relevant services and products;
• Provide you with information about general trends in the world of work;
• Seek your feedback on our services.

We may share your personal information with the following:

• Job applicants whom you invite to interview or make an offer to;
• Subsidiaries within the Group;
• Trusted third parties who provide us with research and emailing services. These third parties are required to comply with our stringent undertakings relating to security and confidentiality;
• Regulatory or law enforcement agencies, when required by law to do so.

The lawful basis for the third party processing will include:

• Their own legitimate interests in processing your personal data, in most cases to fulfil their internal resourcing needs;
• Satisfaction of their contractual obligations to us as our data processor;
• For the purpose of a contract in place or in contemplation;
• To fulfil their legal obligations.

Legal basis for the processing of personal data.

Our legal basis for the processing of personal data is our legitimate interests, described below. We may also rely on contract, legal obligation and consent for specific uses of data.

We will rely on contract if we are negotiating or have entered into a placement agreement with you or your organisation or any other contract to provide services to you or receive services from you or your organisation.

We will rely on legal obligation if we are legally required to hold information on to you to fulfil our legal obligations.

We will in some circumstances rely on consent for particular uses of your data and you will be asked for your express consent, if legally required. Examples of when consent may be the lawful basis for processing include permission to introduce you to a client (if you are a candidate). Where consent is the lawful basis for our processing you have the right to withdraw your consent to this particular processing at any time.

Our legitimate interests in collecting and retaining your personal data is as follows:

• As a recruitment business and recruitment agency we introduce candidates to clients for permanent employment, temporary worker placements or independent professional contracts;
• In order to support our candidates’ career aspirations and our clients’ resourcing needs we require a database of candidate and client personal data containing historical information as well as current resourcing requirements;
• To maintain, expand and develop our business we need to record the personal data of prospective candidates, client contacts and candidates;
• To deliver our ancillary services.

Visitors to our website.

Cookies

This website uses cookies for the purposes of site operation, security, audience measurement, analysis and to improve your user experience.

There are two types of cookies: strictly and non-strictly necessary. Strictly necessary cookies enable the proper working of the website (such as retaining your preferred language when browsing our content) and non-strictly necessary cookies provide us with added information on your use of the website (such as identifying the content that you particularly like).

Your consent to the installation of non-strictly necessary cookies is free and can be withdrawn at any time. You can give or withdraw your consent globally or set your preferences by cookie purpose, through the cookie widget available on each page. Refusing non-essential cookies will not affect your browsing experience.

When you first access the Site, we offer you the opportunity to set the parameters of the Cookies you choose to accept or refuse. You can change this choice at any time and view this cookie management interface by clicking here.

External links

Our websites may contain links to external websites operated by other organisations. Those organisations may collect personal information from visitors to their site. We cannot guarantee the content or privacy practices of any external websites and does not accept responsibility for those websites.

Security.

We are committed to protecting the security of your personal information. We use a variety of measures, including but not limited to, firewalls, antivirus and SSL encryption in order to protect your personal information from:

• Unauthorised access;
• Improper use or disclosure;
• Unauthorised modification or alteration;
• Unlawful destruction or accidental loss.

Where we store and process your personal data.

The data that we collect from you are not transferred to, and/or stored at, a destination outside the European Economic Area (”EEA”). 

Retention of your personal information.

Betterlex Recruitment retains your personal data for the period necessary to fulfill the purposes for which they were collected. In some cases, the retention periods may be required by law.

The retention periods of our main processing activities are described hereafter:

Purposes of the processing activities	Lawful basis	Retention period
Creation and management of a pool of candidates	Consent or legitimate interest	2 years after the last contact
Management of the relations with the Clients	Contract	Duration of the contract
Management and canvassing of prospects	Legitimate interest	3 years after the last contact

Consequences of not providing data

Data subjects are free to refuse the processing of their data.

However, Betterlex Recruitment will not be liable if the missing elements prevent the provision of the service. For example, if you provide an incomplete CV, Betterlex Recruitment may not be able to process your application. Our current retention policy is available upon request on support@betterlex-recruitment.com

Your rights.

You have the following rights:

• Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you to be corrected;
• Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing. You can submit your request to delete the information we hold about you via this link ;
• If you ask us to delete the information we hold on you we will delete all information with the exception of your email address, first name and last name. This will enable us to record that you have withdrawn consent. In addition, where required by law, we may retain certain personal information about you to fulfil our legal obligations;
• Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is some particular situation which makes you want to object to processing on this ground;
• Amend your communication preferences. You can tell us and update the type of information you would like to receive from us. You can opt-out on marketing communication by sending an email to support@betterlex-recruitment.com
• Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want to establish its accuracy or the reason for processing it;
• Request the transfer of your personal information to another party in certain formats, if practicable;
• Make a complaint to a supervisory body.

The above rights may be exercised by contacting us on support@betterlex-recruitment.com

Your right to access information we hold about you.

Data subjects have a right of access, modification, rectification, erasure and, where appropriate, portability of their personal data in accordance with the General Data Protection Regulation. You may request access to the information we hold about you by completing this form or emailing us at support@betterlex-recruitment.com

Betterlex recruitment will respond within 30 days in accordance with the General Data Protection Regulation, unless there are specific difficulties.

We may ask you for proof of your identity if there is any legitimate doubt about who made the request in order to identify you and to be able to respond.

In case of difficulty in connection with the processing of your personal data, you may lodge a complaint with the competent supervisory authority.

Changes to our privacy notice.

Any changes we make to our privacy notice in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy notice.

Contact us.You may contact us about any questions you have in respect of this privacy notice at support@betterlex-recruitment.com